Highest in Customer Satisfaction Among Network Carriers in North America in a Tie" in the J.D. Power and Associates 2008 North America Airline Satisfaction Study(SM) 2008.

Alaska Airlines received the highest numerical score among traditional network airline carriers in a tie in the proprietary J.D. Power and Associates 2008 North America Airline Satisfaction Study(SM). Study based on responses from 19,701 passengers who flew on a major North American airline between April 2007 and March 2008 measuring 8 carriers.

Proprietary study results are based on experiences and perceptions of consumers surveyed May 2007-March 2008. Your experiences may vary.